Returns & Exchange
All returns must be authorized before sending merchandise back. Returns will be accepted on full-priced merchandise within 7 days of delivery date.
Please note that discounted, final sale, and special collaboration items are all FINAL SALE.
Please request a return authorization number within 7 days of the order's delivery date here.
The merchandise must not be worn or altered. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Devilstock. Original shipping fees are not refundable. A refund will be issued back to the original method of payment for the merchandise returned. We require up to 5 business days of receiving the merchandise at our warehouse. Financial institutions may require additional days to process the refund before the funds are returned to the account.
The return authorization number must be clearly written on the outside of the package. Additionally, returns should be shipped with a service that provides a tracking number and insurance as we are not responsible for delayed or lost packages. All sale items are final sale.
Any returns received without a return authorization number, that do not comply with the above, or that for any other reason Devilstock deems unacceptable may be denied at the discretion of Devilstock.
In case of a defective product, you must reach out to our customer service department within five calendar days of the delivery date.
Returns from Canada and the United States
For a limited time only, we are offering free returns from Canada and the United States on full-priced merchandise only. Complete return instructions will be provided upon request of a return authorization number. All other return policy criteria apply.
Complete return instructions will be provided upon request of a return authorization number only on defective products. All other return policy criteria apply.
WE DO NOT ACCEPT INTERNATIONAL RETURNS. WE DO NOT ACCEPT RETURNS ON SALES ITEMS. ALL SALES ON SALE ITEMS ARE FINAL. IF SALES ITEMS ARE RETURNED, THE PACKAGE(S) WILL BE REFUSED, WHICH DEVILSTOCK WILL NOT BE HELD RESPONSIBLE FOR.
**Returns/exchanges without proper documentation cannot be accommodated**
For all returns click here.